Nice!!! I am reading that more and more people are having success with emails. I sent one the other day, albeit for a late removal, but it didn't work out. However, they did call back the next day, twice. Plus sent me a return email telling me they were trying to contact me. So, I might try this with another old CO.
Did you email Progressive or did you email a collection agency?
Starting Scores: TU 542 EQ 452 EX 560 
Congrats!!
@kitty9779 wrote:I love when this works out! I had basically been neglecting my Experian and Trans Union reports because I had Equifax right in front of me. But, I noticed that I had an old Progressive bill on my other two that wasn't on Equifax. So, I sent an email asking for a settlement and delete. Got a call this morning saying that they would accept a settlement, but if I wanted it deleted I'd have to pay the full amount of $300. Done! Plus, I got an email letting me know that it would be deleted. I'm so happy with the progress I'm making!!
Congrats on your success 