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A paid collection should have a current status of closed, $0 under collection. All looks correct from the debt collector's end except possibly the showing that the collection is still open. Minor issue, as it is reporting paid, and all paid collections are closed once the debt is satisfied.
Is the OC account upon which the collection was based also reporting? If so, might the "open" status refer to the OC account as opposed to the collection?
The 120 late issue is based on the OC account, as you dont have monthly derogs with a debt collector. Commercial credit reports often intermix reporting done by an OC and a debt collector in a manner that implies reporting was done by one party when it in fact was done by another.
Sure, give them a call and ask them the status of their last reporting.