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Get it in writing from Phoenix on there Letterhead so you have documentation. Years ago I went through this same thing and took secveral collection agencies word that they would remove it after it was paid. GUESS WHAT? both collection agencies expereinced amnesia and I had to wait the entire 7 years for it to fall off. It updated as " charged off paid in full" .. Dont trust anyone.
You should ask a mod to move this to Rebuilding Your Credit, you'll get more relevant responses there
Thats so odd. If you live in AZ almost all collectors are willing to do PFD. I have had sooooo many PFD I make it look like an art form most of which i assume its because they were mdeical and all in AZ collection companies. The only agency not willing to play ball on a medical collection PFD is a crack pot agency called Nemos Collection but after a dispute it got removed anyways. How much do you owe? i would try again and ask for a supervisor. Be nice, Kill them with kindness. If they are local to you; say that you can drive there if they are willing to print it out for you as you make the payment.
I called on an old medical bill that my ex husband was supposed to pay for our child. I asked for a PFD letter, they said they don't do it but would report to credit bureaus once payment cleared. I took the settlement amount. Just noticed Experian was updated as $0 balance and settled for less than full payment! What a crock. I'm trying to get a mortgage, and my middle score is 630. This was my only baddie, and I was hoping for a big jump. Anyone have tips on what to do now?
They were deleted! My scores jumped an average of 40 pts!