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Pinnacle BBB question

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Anonymous
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Pinnacle BBB question

Anyone ever had luck with them answering???

 

After numerous attempts via telephone and certified mail trying to reach Pinnacle Credit Services LLC, they have chosen not to respond to our requests. We understand this does not resolve your complaint against the company and empathize with your frustration over this issue. We will be closing the case as "unanswered".

Your complaint will remain in the company's BBB Business Review for 36 months, our standard reporting period. That review is made available to the consuming public, the news media and various regulatory agencies. Your complaint will reflect the lack of response by Pinnacle Credit Services LLC. Your complaint may spare another consumer from having the same experience that you had.

If the company contacts you and a resolution is reached, please let us know so our records are current.

Thank you for using the BBB's services.

Sincerely,

Thaddeus Lewis, Mediation Coordinator

 

 

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1 REPLY 1
RobertEG
Legendary Contributor

Re: Pinnacle BBB question

If you have any basis for a complaint to the CFPB, then I would urge to do so.

They will not be so cavalier with ignoring an agency that has the authority to bring sanctions.

 

Do you have any basis for assserting a violation or non-compliance with any provisions of the FCRA or FDCPA, or is the nature of your complaint related only to assertion of poor business practices?

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