Credit Card Center Advertiser Disclosure

Regular Contributor
Posts: 178
Registered: ‎04-30-2012
0 Kudos

Proper way to Goodwill a joint account?

My wife and I were on a home equity loan jointly, therefore the baddies show up on both our reports.  Can we write one letter from both of us, or is it better to do them seperately?  This is how it is stated so far:


Wednesday, June 13 2012

Name of Account holder: XXXXXXXX and XXXXXXXXX





Dear Madam or Sir,

We are writing to your company to ask for a measure of Goodwill. We have one account that unfortunately went 30 days late in September of 2011, and 60 days late in October of 2011. These late payments happened during the  term of November 2003 and December 2011. These marks were reflected on our Transunion, Equifax, and Experian Credit Reports.


At that time we were switching our direct deposits between banks, and we had auto debit set up to pay this account.  During this time we unfortunately did not have the correct amount in your bank to fully cover the auto-debit for the account in question.   We fully accept that this bill was our responsibility, and after the 60 day late, We paid the remaining balance on time, and in full. At the time this mix-up happened, we did not realize the circumstance and its direct effect on our credit report.  Had we known, we would have rectified this immediately and deposited the necessary amount to cover the payment.


My family has since learned from this mistake and we are now in a position to buy our dream home. However, our credit reports reflect this particular issue with this account from Comerica Bank.  We are asking for your assistance in deleting the two late payments (September 2011, and October 2011) from our credit reports. This mistake is affecting my family’s ability to pursue our dream home. We understand that you are under no legal obligation to respond to this request, but we hope you will find the circumstances regarding our two late payments to be forgivable. We hope you can find some empathy for our mistake, and note the majority of my payments were paid on time every month with the exception of these two payments.  




Starting Score:2/1/16 565
Current Score: 3/1/16 575
Lender Mid Score: 3/1/16 575

Goal Score: 700

Take the FICO Fitness Challenge

Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.

† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
‡ Credit cards for FICO Score ranges: The score ranges are guidelines based on internal myFICO analysis of actual applicant approvals, and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range. These ranges were not provided by any card issuer.

* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.