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I just received a letter in the mail from a collection representative, for a balance I owed to a gym. I paid the balance earlier this month, but they must have sent it to a collections company in the interim. When I log into my account with the gym, it says I've paid and owe nothing. What can I do to keep this from reporting, so far it hasn't? Do I send a validation letter or a good will letter? Never had anything actually go to collections
Hello,
I would send a DV or call the OC and ask them to recall the debt since it was already paid, the collection agency has nothing to collect on.
Thanks for the reply. Can the OC recall the debt? I didn't know that was possible. I made the payment directly through that company's website, which made it all the more alarming when I received a collection notice. I'd have thought, if they sent it to collections or sold it, however it works, that I wouldn't be able to log into that account and make a payment.