Rebuilding credit need advice

[Anonymous]

I got an alert on a new collection on my credit file.

I found out the new collection agency does not have the file any longer,

but they wont remove it from my credit file. How will I be able to get it removed...

The debt is paid directly to the original creditor...

[rootpooty]

Your post is a bit confusing. I had to read it several times. When did you get the alert of the new collection? Was the OC reporting also? Is the CA reporting a closed with zero balance? If not that's all they are obligated to do. The only thing you can do now is send the CA some GW and see if that works.

[Anonymous]

The original creditor (ATT) did not list the debt on credit bureau

only the collection agengy did

So my question is since the debt was paid directly to the original creditor (ATT)

can I have  the credit bureaus remove the collection agencies listing since the debt was paid and they were not the listing agency did and does not have the account, they lost the account. 

[Shogun]

Send them a GW and ask that they remove it.

http://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/GW-letter-Q-amp-A-Examples-and-GW-Success-Sto...