Rejected by Capitol One

[cjane1]

Thanks for your recent message.

We'll be glad to assist you, but because regular e-mail is not secure,
we'll need you to call us to discuss this matter. Please call our
Customer Relations Department at 1-800-955-7070 (00+1+804-934-2001 if
you are overseas). Our representatives are available 24 hours every day
for your convenience.

Part of the email I received from Capitol One, thought I was going to be successful in my very first attempt to fix my credit report.but NO. Do I just keep emailing the same GW letter or keep calling until I get someone that will take mark off my report? My first call the lady said that they report to the credit agency paid in full but won't take it off report as collections, paid in full.

[Anonymous]

I would keep calling and sending the letter.   Can't hurt.

[John060675]

I had my baddies removed by Cap 1 with a phone call to their account specialist department (phone number listed in the "backdoor numbers" section on the forum).  I sent a lot of GW letters with no success but 2 calls got the baddies removed.  I would keep calling until successful.  Good luck.

[cjane1]

Thanks for the help, I will try and pray to God it works out.