My GW letter worked. I would like to take this opportunity to thank everyone on this forum for the good advise. BOFA has agreed to
remove a 30-day late on my account. Sweeeeeeeet...
This is the response from them today:
Sure. here is the original GW letter verbatim:
My Name
My Address
Date
Bank of America
Customer Satisfaction Dept.
PO Box 15128
Wilmington, DE 19850-5128
Dear Sir/Madam
RE: Platinum Plus Visa No. ****************
I have been a Bank Of America customer since 2001 and during that time, I have enjoyed my experience with Bank Of America greatly. I am writing to kindly request that you PLEASE to make a "goodwill" adjustment to your reporting to the three credit agencies. I have a late payment on my Platinum Plus account that dates back to January 2008. Other than that one incident I have been an exceptional customer paying every month on time.
Because of my exceptional payment history, I would like you to consider removing the negative payment from my credit report. At the time of the late payment, I was in the process of transitioning to a new job. This single late payment is not a good indicator of my actual credit worthiness. I ask that you please work with me on erasing this mark from my credit reports. I’m in the process of getting ready to purchase my first home. I would really like to fulfill my dream of owning my own home.
I have been a very happy customer in the past and hope to continue a long relationship with BoA. You have been exceptional to me so far and I highly recommend you to all my friends and relatives. I hope that you will consider my request and prove once again, that you are a cut above the rest. I look forward to your reply.
Thank you in anticipation.
Sincerely,
My Name.
My Signature.
This post is very old, from 2009. Looks like the last time OP signed in was in 2012... I doubt you're going to get an answer. 
I would say the SOL on this post is up.... lol. *awkward laughter*
