After numerous disputes throughout the years and finally coming across the info for Wells Fargo Dealer's Services Office of the President on this board, I've finally gotten my erroneous 2 30 day lates prior to the last payoff of my loan confirmed as in error and REMOVED!
I opened a case with the Office of the President on 5/11, and was originally given a 3 business day turnaround time but since my issue had to do with totalling my car and gap protection paying off the remainder of the loan, they had to do some research as a page of my gap contract was missing and they also mentioned they may actually owe me a refund for the payments I made after the fact.
In any case, I just received a call back and said they have concluded the investigation and were incorrect with reporting these payments late and they have made the request today to have all credit bureaus update my payment history to reflect no lates.
This account was paid in full back at the end of 2009, so I'm not sure how much it will help my credit but by fixing this error, I have perfect payment history on all of my car loans that have reported and I'm sure this will probably help my AUTO FICO, which will be good come September when I plan on purchasing another car.
Grats, now its a total postive account that will remain on file for 10 years post its close date.
@indye41 wrote:That's great! What contact info do you have for the Office of the President? WFDS is showing that I made two late payments, but I know it's incorrect even though they keep stating that it's correct. Thanks!
I will PM you now the info. Good Luck! 
