I would also like to jump in on getting the contact info, thanks in advance!
DeltaDog - Were your Sallie Mae lates from a time when your loans were to have been in a deferment or forebearance status, or were they simply lates? I'm asking because I've had some lates (not because I thought they were in another repayment status, but because I was late in paying them) in the past and thought that maybe they'd GW them off of my credit reports as long as I've kept up on-time payments for a while.
They were suppose to be in deferment/forebearance and they reported them late. They refunded my late fees already, I am just waiting on them to update to the CB at the end of the month.....I am hoping for a big jump in my score!