Santander Consumer is now Chrysler Capital

[Anonymous]

In case anyone is looking for contact information for Santander. They are now Chrysler Capital. I recieved  a phone call from them regarding my GW letter to Santander and she said they have changed their name. They changed their website too.

[Anonymous]

Are you sure about that?  I just made my husband's car payment this morning on the Santander site.  Nothing had changed as far as I could tell.

https://www.santanderconsumerusa.com/

[Anonymous]

https://chryslercapital.com/about?_ga=1.107435842.1598951417.1466627774

and their phone number says chrysler capital

[Anonymous]

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@Anonymous wrote:

https://chryslercapital.com/about?_ga=1.107435842.1598951417.1466627774

and their phone number stays chrysler capital

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Chrysler Capital is in a partnership with Santander to fleece customers.  When I needed a vehicle 3 years ago, I got a loan through Chrysler Capital.  Didn't realize at the time that it was with them cause my previous loan was with Santander and I ended up with 4 late pays with them when I was supposed to be set up on a reduced payment plan; I was trying to get away from them when I got the loan, only to find out when the payment coupons came that I was still stuck with them.  Next loan will be with either PenFed or BBVA.  Every day I'm thankful for finding my fico cause I won't go down that bad road again.  Santander, Chrysler Capital, Ally, Americredit....all predatory.

[Anonymous]

Chrysler Capital is a trademark of FCA US LLC (Chrysler itself) and is licensed to Santander Consumer USA Inc.

Has been for a while.

The two entities are symbiotic - basically, Santander is handling business for Chrysler Capital - but differentiated.

If you take a loan - refinance or purchase - from Santander to buy a vehicle, they will deal with you as Santander.

If you take a loan from Chrysler Capital, they will deal with you as Chrysler Capital.

Incidentally, they also handle RoadLoans too (Santander does).

All phone numbers, P O Boxes, and email addresses connected with financing under any of these entities lead back to Santander in Dallas.

[Anonymous]

I agree. Im happy I got my new loan with Capital one. Even though the interest rate is high, I hope to refi with DCU by the end of the year.

Lesson learned

[RonM21]

I've dealt with Santander before and can understand the frustration. I'm sure others would say they had good experiences with them, but many have not.

[gdale6]

The best place to get financed for a car purchase is a CU not any financial arm of the mfgr or a major bank.

[Anonymous]

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@gdale6 wrote:

The best place to get financed for a car purchase is a CU not any financial arm of the mfgr or a major bank.

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To a certain extent. Some have special financing at 0% for captive lending. Which no CU will do 0%

[Anonymous]

I just finished paying of my Santander car loan last month and ill never EVER do that again with them =/