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Established Member
Posts: 24
Registered: ‎06-09-2007
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Santander Success..maybe...

Hi everyone..over the past month or so, I have sent two emails to the office of the president at Santander Consumer USA. I'm trying to get some inaccurate late payments removed from my credit reports..Santander has them listed in the payment list as ok,ok,60,ok another instance it is listed ok,ok,90...this is obviously inaccurate reporting..This morning I received an email asking me to contact their credit department. Before I make the call, is there any advice or wording I should use during the conversation to help get these removed? Any and all thoughts are appreciated.

P.S. my car loan was paid off in Feb 2012
Moderator Emeritus
Posts: 14,122
Registered: ‎04-15-2011
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Re: Santander Success..maybe...

I got lates removed from Santander from using the contact us on their website.  They in turn sent me a number to call a CSR.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
New Contributor
Posts: 50
Registered: ‎01-28-2013
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Re: Santander Success..maybe...

Hi Shogun,


I went to the contact us page on the website, should I start a chat? Or should I call the number to attempt to GW 2 30 day lates from last year?

Beginning Score: 620 TU; 634 EX; 613 EQ - all lender pulled 4/15/13
Current Score: 677 TU ; 661 EQ; 648 EX - all lender pulled 6/6/13
Goal Score: 700
Regular Contributor
Posts: 153
Registered: ‎01-24-2013
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Re: Santander Success..maybe...

krenee2525 wrote:

Hi Shogun,


I went to the contact us page on the website, should I start a chat? Or should I call the number to attempt to GW 2 30 day lates from last year?

were you successful?

Started January 2013 in the lower 500s
Scores (as of January 2014) Equifax 630 | Experian 646 | Transunion 674
With the help of you all; I am working my way to the 700 club!

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