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Regular Contributor
Ceejay1978
Posts: 213
Registered: ‎09-28-2007
0

Santander Success!!!!

In the beginning of April I emailed Santander a GW to remove lated on my TL.  Apparently they bought out CitiFinancial and are now holding my car loan.

 

So I emailed the GW to which I received a speedy response telling me to call an toll free number for assistance with my "Credit Disputes".  I hesitated on calling because I figured they would just say no.

 

So while handling some other business with them, I asked the rep if he would help me and he also told me I had to call this toll free number. So IO bit the bullet and called.  At first the rep answered and it sounded like he was going to be hard to deal with.  I explained that I was calling to request that some lates on my report be removed.  After verifying my account he put me on hold and said okay I have had the lates from your account removed.  May I have an email address to sent you a letter confirming what Ive done. 

 

Just like that he removed the lates and emailed me a letter stating so.  No haggling, no whining, no begging!

 

Awesome!!!

Moderator
guiness56
Posts: 22,406
Registered: ‎01-17-2008
0

Re: Santander Success!!!!

Wow, they are a hard nut to crack.  And not very nice about it either.

 

You did good!

Valued Contributor
rckstrscott
Posts: 2,660
Registered: ‎04-25-2011
0

Re: Santander Success!!!!

Santander has been a consistent throrn in my side haha So congrats on getting them to do something positive for someone..

 

 

-scott

Starting FICO Score: 10/10: TU 498 | EQ: 502 Current FICO Score(lender pull): 09/14: TU: 784 | EQ: 752 | EX: 784
Collections Removed: Hunter Warfield, CBE Group, Merchants Credit Guide, EOS-CCA, Enhanced Recovery, Portfolio Recovery, UCB, American Collection Company, Medical Business Bureau, Jefferson Capital, Credit Portfolio Associates, FCO, LVNV, Convergent, Armor Systems
Other Negative Entries Removed:Plains Commerce CO, HSBC CO, 2008 Judgment Santander Reposession


Positive Accounts:10/10: 0 | 07/12: 6 | Mortgage Closed 5/12, Macy's AMEX $13900, Citi/Home Depot $8500, Capital One Cash Rewards $3500, BOA $7500 Total Utilization: 3%. AAoA: 2yr, 9mth. INQS: 1 TU, 1 EQ, 3 EX
Member
tinat
Posts: 14
Registered: ‎03-24-2011
0

620Re: Santander Success!!!!

Can you inbox/ private message me the info so that I can attempt to get some help... Trying to get a home and need 24 points for a 620... Thx

Frequent Contributor
Cotton_Britches
Posts: 259
Registered: ‎06-11-2008
0

Re: Santander Success!!!!

Congrats!   :smileyvery-happy:

_______________________________________________________________________________________

"I will walk by faith, even when I cannot see. Because this broken road prepares your will for me." - Jeremy Camp
Valued Member
BrownSugah66
Posts: 43
Registered: ‎07-17-2011
0

Re: Santander Success!!!!

Congratulations! Would you be so kind as to PM the phone number you called to have the lates removed. Santander is really messing up my auto-enhanced FICO score. Thank you in advance!!  :smileyhappy:


Starting Score: 07/17/11 EQ FICO 616 TU FICO 619
Current Score: 09/27/11 EQ FICO 655 TU FICO 673
Goal Score: EQ FICO 700 TU FICO 700


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New Member
bf0706
Posts: 2
Registered: ‎07-08-2011
0

Re: Santander Success!!!!

I'd really like to know their contact info as well.  Great job!

Member
unfamiliarmj
Posts: 5
Registered: ‎07-17-2011
0

Re: Santander Success!!!!

I emailed Santander GW letter and they replied with a contact number. I called the number and asked for a removal, but they declined by saying they no longer accept "courtesy removals" after Aug 1 (I assumed she meant 2011). I asked why and she stated because of legal reasons. BTW I had some lates due to unemployment....here is the email:

 

Dear Customer,

 

            Please contact Santander Consumer USA Credit Dispute Hotline at       866-923-9282 or  214-237-3430  for further instruction on how to have your credit reporting inaccuracies verified.

 

Sincerely,

 

 

Carla

 

Any other suggestions will be helpful.

mj
Regular Contributor
Ceejay1978
Posts: 213
Registered: ‎09-28-2007
0

Re: Santander Success!!!!

Yes I am aware of this new "regulation" as I have had to contact them again after the regulation went into place.  AND if they issued a courtesy previously, it expired! Meaning those lates went right back on your report but they havent shown back up on mine as of yet!  Lets hope!

Valued Member
ONEPICKYONE
Posts: 53
Registered: ‎06-07-2009
0

Re: Santander Success!!!!

Hi, can you please PM me the number you called for Santander? Thanks


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