• Identifies type of incoming correspondence based on document content
• Batches correspondence by type in preparation for scanning
• Scans all correspondence to file while ensuring accuracy
• eOscar Dispute Research
• Evaluates content of correspondence that are sent via XML, Fax, Regular Mail and Email
• Determines course of action to take based upon correspondence content and associated process flows
• Researches account notes and notates accounts accordingly
• Sends media requests and other correspondence to Clients as needed
• Responds to emails in a timely manner based on Client SLA
• SIF closures based on client
• 601 Letter Queue / NY Letters / Archive Letters
• 655 Email Queue
• Performance evaluated based upon speed and accuracy
• Job tasks will be given based on departmental needs and skill level of employee
I know people need jobs and this is one of them, but I would not be able to do this work, at all, never ever.
If I was forced to work this job, I would be having a sale on settling all debts that crossed my desk and they would let me go for low dollar production. And the Delete key on my keyboard would be worn out for sure.
Just wanted to post the opening as sarcasm. People from this board trying to rebuild credit working there would be like the Fox guarding the hen house.
