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Is the debt paid or unpaid. If its unpaid PFD ASAP. If its paid then start GWing via email, phone, physical mail, and fax. That is a huge drop.
Did your EQ drop also?
One single collection dropped your score 117 points? How much was the collection for? When is it from? PFD immediately.
Try calling them and asking the same. Make sure to go beyond frontline service reps also.
That is scary and absurd!!!!
BTW LVNV = ??? i see this alot!
Wow! OP, are you comparing the same version of FICO score? In other words, make sure your are not comparing TU98 as on myFICO with a TU04 pulled by most lenders. While it is possible to lose triple-digits due to a new CA on a clean report (I lost 104 on EX FICO once), 117 seems steep for TU. IME, TU was always more forgiving than the other two with regards to baddies. Make sure nothing else happened too.
I feel very bad for you in your situation right now that score drop is a major blow, can I ask did you opt out for any solicitations on your credit reports, what happens these hound dogs come out of hiding to attack once they find out someone is looking for a mortgage and have not paid a debt that is still owed, I believe the opt out helps to prevent collection agencies from reviewing reports, but in your case where a debt that was owed, maybe this agency still had leway. Good Luck I would hound them to death until a pfd happens/or payment of account then goodwill removal.