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I got a SW update earlier telling me my score went up 16 points but it didn't give me a reason why. Any thoughts or has someone had this happen before?
Did you actualyl goto the Credit Alerts tab and check? I had the same thing (it said it didn't find anything directly related to my increase, which was about 20 points), but a few days later I checked the Credit Alerts (where it lists all the actual report activity) and I there saw that my CC had reported my balance that day. Not sure why SW didn't list it.
Also your score can increase because you perhaps crossed an Aging threshold or somesuch.