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Sears/Citi CO

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Longroad
Established Contributor

Sears/Citi CO

Several years ago when my business was struggling I settled with Sears/Citi for less than the full amount. I did the same with Cap 1. Cap 1 has allowed me to pay the discounted portion and will be updating the reporting to "paid in full" with no reference to a charge off. I was hoping to do the same with Sears/Citi. Does anyone have any experience wor king with Sears/Citi or have good contact info for the EO office?  I appreciate any information. 

Message 1 of 3
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tomfromrictmame
Frequent Contributor

Re: Sears/Citi CO

I am trying to do the same and have received 3 "no's" from 3 different people in the Presidential Communications office at Citi.  I have also tried the GW route with Sears Cardmember Services and received the same.  This is for a 60 day late on a $10.00 payment.

 

Each month I send the letters out.  Good luck with your efforts.




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Message 2 of 3
Longroad
Established Contributor

Re: Sears/Citi CO


@tomfromrictmame wrote:

I am trying to do the same and have received 3 "no's" from 3 different people in the Presidential Communications office at Citi.  I have also tried the GW route with Sears Cardmember Services and received the same.  This is for a 60 day late on a $10.00 payment.

 

Each month I send the letters out.  Good luck with your efforts.


That does not give me much hope. I will try the Presidential Communications office. Do you have any contact info?  If so a PM would be much appreciated. 

Message 3 of 3
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