Sent DV letter to CA. No response other than a new bill from them

[veganpower]

Hi,

I received a collection letter and bill from ECSI a couple of months ago saying they were collecting a bill I owed the MA Board of Higher Education. In my opinion this is not a debt I owe.

I sent them a DV within 30 days of receiving this notice/bill.

Today, over 6 weeks letter I received another bill from them with no mention of my DV letter. The amount owed is the same, no new information was included.

What do I do now? I assume i can't send another DV. I have delivery confirmation that they received it. How can I get them to stop sending me bills for a debt I don't believe I owe and that they haven't responded to my concerns about?

[Shogun]

A timely DV should bar all collection activity until the CA has adequately verified the debt.  

[veganpower]

Exactly. That's why my question to the masses is what should I do next about this violation?

[Anonymous]

Same question.  I pulled my CRs and Verizon is reporting to EQ and TRANS for one account yet diff amounts.  I sent DV 4/30 and again 8/13 (certified/return receipts) and no response.  What's the next step?