To ask them PIF in exchange of opening my card back up. I gave them the account number and was immediately told that I need to call another number. I searched the number and it looks like it belongs to CA. Then I called the Cap1 debt recovery number, and again, as soon as i entered the account number i was transferred to this CA. Cap1 still shows as OC and continues to report. This is for a charge off account from 2007. I wonder if Cap1 sold the account to CA. I would like to deal with OC and PIF if possible but it looks like i am too late. Any suggestions ? Thanks.
Starting Score: 540
@GordonShumway wrote:
Cap one will always show as OC until it drops or they remove.
The only question is whether they sold or assigned the account and that will be from the balace they report.
If they still hold the account, AND if you want to PIF, I would call Cap one and hold until the system does not recognize and sends you to an actual person.
They would rather get paid directly than get a split from the CA. Don;t get a NO for an answer and go up the chain until you reach someone who will work with you.
Thanks GordonShumway. First time I called it was an actual person. She gave me the new number to call. Second time was automated. How do you go up the chain, keep asking for supervisor? or do you mean sites like PFB?
Oh i forgot to mention. In CR it says charged off as bad debt, revolving account, acct closed by credit grantor but does not say transfer/sold. So i am guessing they still have the account unless they sold in just recently couple of days ago.
@soxcited wrote:
Thanks GordonShumway. First time I called it was an actual person. She gave me the new number to call. Second time was automated. How do you go up the chain, keep asking for supervisor? or do you mean sites like PFB?
If the OC still reports a balance than they still hold it. They need to report CO after 180 days of delinquency per accounting requirment, That does not mean that they will not accept your money. If the OC reports ZERO balance on an UNPAID account, than it was sold, but from what you report on the automated system response, it's only assigned at this time
If you talk to CSR and you get a NO, ask to a supervisor and so on.
Typically, even if the account is assigned to a CA, there is someone who's responsible for it at the OC. You need to reach the person who will pull it from the CA and allow you to PIF (or whatever agreement you reach).
BTW, call me ALF 
so i called cap1 today ... again... before i was able to reach a CSR.
but this time as soon as i entered my account number my call was transfered to CA. Does this mean they sold the account? I can not reach a CSR.
I was hoping to reach Cap1 for a PIF deal. I do not know if I should try PFB at this stage? Or maybe try faxing them my offer but i do not know the fax number.
Any suggestions?
i prepared the letters but i do not know where to mail them. I have Utah address on the CR but their website also shows Richmond address. On their website i found a fax number which is listed as "Merchant Resolutions" but it has Richmond address. I am leaning toward faxing as i would think i can get faster response but I do not know if it is the right fax number. Would you recommend mailing the letters to all these addresses? I believe in my case PIF in exchange for reopening the account woud work better. Hopefully they would do it.
What if they accept and send me a signed letter via fax . Is faxed copy good enough or should i wait until i receive the original letter in the mail and then send the payment?