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"If you have changed your entire name, however, it is possible that there was not enough information provided during the application process to link your previous credit history to your new name.
Credit reporting systems don’t match information solely to the Social Security number. They also rely on other identifiers when determining which credit items belong on which credit report. That is why it is always important to use full and complete identification when requesting a report – your full name, date of birth, and current and previous mailing addresses in addition to your Social Security number."