Student loan provider steam rolling me and I feel hopeless at this point...

[Anonymous]

I called Nelnet and got a deferment because of job layoff.  Five months later when hurricane Isaacs hit I asked the SBA for a disaster loan To repair my house. I was denied  because Nelnet reported me 150 days late while on deferment.  I called them immediately to clear up and they refused and said I did return a form.  I never received a letter from Nelnet. Does anyone have any recommendations for me? I need the disaster loan to fix my house ... Married with a family but just started working again...150 late is destroying my score ...

[guiness56]

Is your loan in deferment?  Would they be willing to let you complete the form now? 

[jmoney3457]

Try writing to one of these guys-http://www.nelnet.com/Leadership-And-Board-Of-Directors.aspx?blockid=98,372,90,89,129

[ficophobic]

Try contacting the FSA Ombudsman :
http://studentaid.ed.gov/repay-loans/disputes/prepare#how-do-i-contact

[trix_r_4_kids]

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@ficophobic wrote:
Try contacting the FSA Ombudsman :
http://studentaid.ed.gov/repay-loans/disputes/prepare#how-do-i-contact

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+1

[Anonymous]

No, I have just been paying it. I have been dealing with Nelnet for many years now and this is the first time I've ever been mistreated like this... 

[Anonymous]

Good idea, I'll write someone in their leadership to see if they are OK with this matter.  I have reached out to my U.S. Senator and Congressman.  

[guiness56]

I would use the link provided above and start a round of letters to anybody up the food chain at Nelnet explaining your circumstances and how bad those lates are keeping you from restoring your home.

[Anonymous]

Thank you. I will write their leadership.  I was shocked how they handled it. I'll send the letters certified.

[guiness56]

I would also mention how it was handled in the letter.  Most upper leadership don't really like to hear things like that about their company.