I just wanted to post the following information for anyone that is having problems disputing things with the credit bureaus etc. I was having problems getting someone at Citi to remove a consumer dispute statement from my credit reports. I was able to get the dispute comment removed from Equifax but the other two required Citi to request for the removal. I filed disputes requesting that they have Citi remove the dispute comments but with no success.
On 02/01/12 I filed a complaint towards Citi with the BBB. I explained that I needed the dispute comment removed from all three bureaus and that I was not able to reach anyone with Citi that could help me. I received a letter in the mail today from Citi dated 02/10/12 that they received my inquiry and that they have contacted all three bureaus requesting that the comment be removed. This is great because I now also have a letter that I can send to the bureaus if needed and for when we go through the underwriting for our home. : )
I actually was able to get ahold of someone with Citi executive offices around the 4th or 5th that requested for the comments to be removed but it is nice to know that if I had not gotten a call from her that the issue still would have been resolved. Just thought that others that are having the same problems may want to try filing a complaint/dispute with BBB.
