Reply
Regular Contributor
Posts: 123
Registered: ‎08-08-2010
0

Success with Sallie Mae!

[ Edited ]

I have a boatload of student loans that went into default a few years back.  Part of my credit rebuilding process has been to rehabilitate the student loans and get all of those negatives removed. Unfortunately, although I completed the process for my 12 Sallie Mae loans in November 2009, 9 of my loans through them have continued to show tons of 120 day lates,"Charged off" and "Loan being paid thorugh insurance" rather than a zero balance and "paid as agreed." This was for each of  9 loans, so you can imagine how this is killing my score.

 

I asked the guarantor (Pioneer Credit, who I rehabilitated the loans with) in February or March of this year when the loan records would be cleared and was told to contact Sallie Mae directly as Pioneer Credit no longer had the loan (it was purchased by Direct Loans after the rehabilitation process -- still in good standing, btw).  I don't know if anyone has tried calling Sallie Mae these days but all the 800 numbers go to India now.  I met a brick wall there and was basically told that, regardless of what Pioneer Credit promised me, Sallie Mae could not remove the negatives and they would come off in 7 years.

 

I then decided to dispute it with the CRAs and after a month or so my Sallie Mae listings changed -- for the worse. Some of the loans that had been listed as "pays as agreed" now showed the 120 day lates and charge offs. My scores dropped 20 or 30 points across the board.  I tried calling again back in July or August and again got India. I was told "we can't change it and the negatives will come off in 7 years" again. I asked to speak with someone in the US. I finally got someone at Sallie Mae who said they would investigate and there were some recent updates to my Sallie Mae listings but just things like "date of last activity" changes. Nothing that pulled them out of negative status.

 

After reading this board, I decided to try a different approach and a couple of weeks ago I emailed the President of Pioneer Credit at Sallie Mae. I told her my story and told her I had been assured the negatives would be purged after I completed the rehabilitation process. I explained how much these negatives were hurting my credit and that I had tried working through channels for nearly a year to no avail.

 

Two days after I sent my email I received a response from someone at Sallie Mae letting me know that the President had forwarded my note and assuring me that they were investigating the issue. Today I received a call from someone on her team letting me know that all of my accounts are being marked "Zero balance" and "pays as agreed" and should be updated on the CRAs by the end of the week.

 

My first success in the rebuilding process!! I just had to share! :smileyhappy:


Starting Score 7/5/10: 498 (EQ)
Current Score 659 (EQ) 699 (EX) 712 (TU)
Goal Score: 700 (for now)


Take the FICO Fitness Challenge
Established Member
Posts: 16
Registered: ‎05-26-2010
0

Re: Success with Sallie Mae!

That is awesome!! Congrats!!

 

I also defaulted on my student loans and I have just one more month before I can start the loan rehabilitation process. I'm so excited!! These TL's are killing my score because there are a total of 7!


Starting Score (4/2010): 495
Current Score: TU 554 (9/29/10), EQ 531 (10/7/10)
Goal Score (12/31/10): 600


Take the FICO Fitness Challenge


Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.