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Synchrony/Care Credit Reporting both negative and positive

Senior Contributor

Re: Synchrony/Care Credit Reporting both negative and positive

OP, which one is accurate? Did you have it charged off, or was it paid as agreed?

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Message 11 of 15
Valued Contributor

Re: Synchrony/Care Credit Reporting both negative and positive

All my student loans have the same account number at each institution they were/are serviced by. There are still multiple accounts within their system that all report seperately.

 

The "good" account is the older one and the newer one is charged off one. Were you ever late prior to what the "negative" tradeline is listing?


EX08 659 EQ08 660 TU08 695 Starting: mid 300'sGoal: 700
Message 12 of 15
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New Contributor

Re: Synchrony/Care Credit Reporting both negative and positive

I only received (1) card for this account. I never requested a replacement card.
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Message 13 of 15
Valued Contributor

Re: Synchrony/Care Credit Reporting both negative and positive

It's difficult to help you here when you aren't giving us all the information we need.

 

We understand you only had one account with them externally, but changes in your account can cause them to split it into separate accounts in their own system. This is not a basis for removal in it of itself.

 

Were you late during the times they indicitated you were late? Was the account charged off? Is it still unpaid? This is the information we see and can question the accuracy of.


EX08 659 EQ08 660 TU08 695 Starting: mid 300'sGoal: 700
Message 14 of 15
Community Leader
Valued Contributor

Re: Synchrony/Care Credit Reporting both negative and positive


Jayla127 wrote:

Just for clarification this is what the account is stating on my credit report:

 

                                               Equifax                                Transunion                                    Experian

 

Company:                              Syncb/Care Credit                 " " "                                              " " "

Date open:                             Sept 2012                              " " "                                              " " "

Status date:                           Feb. 2017                               " " "

Condition:                              Open                                       " " "                                             " " "

Last Activity:                          June, 2013                        Nov, 2013                                      Not available

Balance:                                $938                                    "   "  "                                                 " " "

Status:                                   Charge off                         Charged off as bad debt              Unpaid balance report as loss by credit grantor

 

LATE 90 plus days                27 times as of Feb 2017     None reported                            Collection

 

SAME ACCOUNT LISTED AGAIN

 

                                               Equifax                              Transunion                                 Experian

 

Company:                              Syncb/Care Credit                 " " "                                              " " "

Date open:                             July 2006                               " " "                                              " " "

Status date:                           Sept 2016                              " " "                                               " " "

Condition:                              Open                                      " " "                                               " " "

Last Activity:                          

Balance:                                $0                                          "   "  "                                             " " "

Status:                                   Pays account as agreed        "  "   "                                            " " "

 

 

Just need help with what to do with this?  I'm learning

 


If you actually do have a CO with them, I would be careful disputing it because you may find that you lose the "good tradeline" depending on it's history.  It's a 10 year old account and is helping you with AAOA etc.



EQ 679 EXP 700 TU 763
Message 15 of 15