I haven't found or been given an email address or phone number, but I did find something that works for getting in touch with someone that will do something at Synchrony. I read on the forums somewhere, that a member found the LinkedIN profile for the CEO of Synchrony. Of course this is company created and monitered, but it works. I sent a message with a few basic details, and 30 minutes later I had a message on my cell phone from a rep who was already looking into my account. I called her back the next day, gave her some more information on my situation, and am awaiting a letter in the mail to see the decision to be made.
During the conversation, she said standard policy is a late 30 day can be removed once if its within a 24 month period, with good recent history. This doesn't apply to my situation, so I am doubtful that my outcome will be what I want. Either way, it works and can be easily done in 5 minutes of searching, and expect a quick response to it being looked into.
Hope this helps!
Thanks!
Starting Score: 582
