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TU...can't check status of dispute online?

Established Contributor

TU...can't check status of dispute online?

Can't do ANYTHING online?  I've tried logging in for a week now and I just get an error screen that I can either call or write.  Is it TU or are they tired of hearing from me?

Starting Score: 10/1/2011 EQ 568 TU 593
Current Score: EQ 664 TU 700 EX 701 (FAKO)

6 REPLIES
Established Contributor

Re: TU...can't check status of dispute online?

I've been able to check my status and even got an update this morning.

 

Give it a couple hours and try again if that doesn't work you might try

 

calling them and letting them know about your issues.


Starting Score: 377EQ/350EX/400TU As of 11/2011
Current Score: 620EQ/614EX/612TU As of 01/2013
Goal Score: 700+ across the boards
Regular Contributor

Re: TU...can't check status of dispute online?

I've been having the same problem for weeks.  Also having problems with them not responding to mailed in disputes as well. 

Starting Score: 608 (TU) 612 (EQ)
Current Score: 679 (TU) 679 (EQ)
Goal: 760 on all
Valued Contributor

Re: TU...can't check status of dispute online?

That happened to me once and stayed that way until I actually bought a new report from TU.  Then it opened up the online dispute option again. 


CH 7 Filed 7/27/15 Discharged 11/16/15
Starting Score: EQ 620 TU 568 EX 593
Current Score (07/13/16): EQ 674 TU 649 EX 674 (FICO's 08)
Cap1 QS ($5350) (Combined QS and QS1) Discover It ($4100) MilStar ($8,600) Fingerhut ($800)
Off to the garden 05/01/16
Valued Contributor

Re: TU...can't check status of dispute online?

I recently filed a dispute with all three CRAs. I had zero problems with online status and I had to keep checking TU since I couldn't believe they were taking so long.

 

EX and EQ completed dispute and updated in 2 days. TU took 29 days.

Regular Contributor

Re: TU...can't check status of dispute online?

I had the same problem and I called them. They said if you file the dispute via phone or mail then you can't access the account online until the dispute is resolved. Once my dispute cleared I was able to access everything online and file my next rounds that way.


Valued Contributor

Re: TU...can't check status of dispute online?

I have also heard that, if you dispute, what they feel in their mind, too many times, they will flag you as a "frivolous disputer" and will ignore you.  How long you are condemned to sit in the corner in the naughty chair -- I don't know. 



Husband's Current Score: EX 691 CUSC; EQ 694; TU 687; Mine: EX 773 (AMEX); EQ 720; TU 750
Wallet Contents: SECURED: Capital One Platinum Mastercard, US Bank Harley Davidson Visa, USAA Bank American Express;
UNSECURED: Chase Freedom; USAA Cash Rewards World Mastercard, Discover More, CUSC Platinum Rewards Visa, American Express Zinc, American Express Blue Cash Preferred, Amazon Card, Walmart Discover Card