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Hello,
I sent a pay for delete letter to TXU energy in Texas to try to settle and remove a debt. They replied with a letter asking me for more information. ( i guess the CB acct# was not recognized) They wanted a copy of the TDL, SS card and the address or acct # of the disputed debt. I provided them with the info they asked for and faxed it to them to the number listed on the letter. It has now been more than 30 days and i still have nothing back from them. Should i send a debt validation letter now to them and wait ANOTHER 30 days? Wouldnt they already be in violation of the FDCPA?
That sounds like an OC and not a CA. OCs are not bound by the FDCPA.
You can call them and ask if you pay it will they delete it.
Hello LMD- we’ll be glad to look into this matter and answer any questions you have. Please send your account and contact information to us at SocialMedia@txu.com. We look forward to hearing from you!
Thank you i will certainly do that.