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I just called TWC and asked if I made payment on a charged off account if that would be removed from my credit report. The rep said yes and took my payment. She then transferred me over to collections so they could send me an email to let me know that this will be removed from my CR. The person she transferred me to didn't know whether or not it would be removed from my CR but said that it would take 10 days for it to update.
So, now what? Any recommendations? Should I start sending emails now or should I just wait and see what happens in the next couple of weeks?
- Also, I know there are many here who might tell me that I should have gotten it in writing first. It needed to be paid, so I took her at her word. She did say that she made notes in my account stating that it will be removed from my CR, so I'm hoping it won't be too hard to GW, if necessary.
In situations like this all you can do is hope they stand up to their word. And if they don't an oral agreement is just as binding as a written one. Hopefully those annotations were made.
Good luck!