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Called Transunion looking for an EE tonight. Used a number that was picked up by a human in the US. When I asked for an EE she said she would open an investigation, which I've heard this is what they call it. Then she said they would contact the mortgage company and ask them if it was ok. I'm hoping she just doesn't know what she is talking about. I can just about guarantee what they will say. Anyway we'll see what happens.
I feel exactly the same way, I called TU to get an EE for a collection and was told the same thing. Mine would be a miracle since the collection agency is PFR.
Congrats!!!!!
Congratulations!!
Very happy for you.
OP what number did you call for TU to get someone in the US if you don't mind sharing.