My DH was a victim of identity theft a few years ago and all but a few CAs were professional. Trident Asset Management refused to accept, police report, notarized affidavit from our credit union and FTC Affidavit.
Finally, in June we logged a complaint with CPFB and the AG for Georgia. We received notification from the CRAs that the derog was to be deleted and sure enough by July it was gone.
Today, he received a letter from the Gov office of Consumer Protection for Georgia. Their office is currently investigating this business as an open civil matter and will keep us updated.
Hopefully, something will be done and others will not have to suffer needlessly.