Reply
New Visitor
Posts: 1
Registered: ‎12-05-2012
0

Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

[ Edited ]

Hi,

 

I missed a couple of payments on my Best Buy card in 2010. I'd like to try out a goodwill letter, but I'm not sure whether I should send it to HSBC or Capital One. As you're probably aware, Capital One bought most of HSBC's accounts earlier this year, and my Best Buy account was among those.

 

I'm a little confused because my Transunion and Experian reports list the account as HSBC Best Buy, but my Equifax report lists it as CAP1/Damark International Inc.

The contact address is the same on all three: PO Box 5253 Carol Stream, IL 60197.

 

Should I just send my GW letter to that address or should I send it somewhere else?

 

Should I send the letter to HSBC because they were the last to report the account or should I send it to Capital One because they now own it?

 

Thanks.

Valued Contributor
Posts: 1,469
Registered: ‎08-30-2012
0

Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

Send it to both, it's not going to hurt anything.

 

If these were 30 days lates, chances are they are not affecting your score much anymore and would only be beneficial during a manual review.


Starting Score: EQ 511 TU 552 EX 545 8/29/2012
Current Score: TU 712|EQ 695|EXP 723 (FICO)
What's in my wallet? Cap1 PLAT AU $4.25k; Cap1 QS AU $2k; NFCU Siggy $45k; $5k WalMart MC; CFNA Firestone $1.8k; Amazon $3k; NFCU Cash Rewards $22K; AMEX BCE $21k; NavCheck $15k; Lowe's $10k; Citi DP $7.7k; AMEX ED $8.5k; Chase Freedom $4.5k
Goal Score: 700 across the board.
Take the FICO Fitness Challenge
My Journey
Established Contributor
Posts: 587
Registered: ‎11-27-2012
0

Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

CapitalOne acquired HSBC's consumer credit card portfolio earlier this year and they are now in the final stages of transition. I have two Orchard Bank credit cards that are now reporting as CapitalOne on my credit report.


Starting Score: TU: 549 | EQ: 549 | EX FAKO: 541
Current Score: TU: 664 | EQ: 722 | EX: 722
Goal Score: 720s All Around!
Last HP 1/16/2015

Valued Contributor
Posts: 2,789
Registered: ‎10-10-2012
0

Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

Just a couple months ago my Best Buy card also showed up as C1 on my reports. I would send them to both just in case.

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 816 EX 780 TU 823
App free since 4/11/13

Get a myFICO recommended credit card

Copyright ©2001-2013 Fair Isaac Corporation.
All rights reserved.

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions based on Experian or Equifax data (additional FICO® Score versions based on TransUnion data are not currently available on myFICO.com). Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.