Starting Score: EQ 511 TU 552 EX 545 8/29/2012
Dude send a copy of that letter to the ceo and president of Verizon regular/wireless write your own compelling letter and send it overnite mail. GO on about how verizon has always been evcellant in re to customer service but clearly the co. has taken a different direction with reguards in how they handle customers. THe letter that was sent to you is grammatically challenged and sounds more like a rep than someone who handles things on the executive level.
Starting Score: 0
annielorie wrote:Dude send a copy of that letter to the ceo and president of Verizon regular/wireless write your own compelling letter and send it overnite mail. GO on about how verizon has always been evcellant in re to customer service but clearly the co. has taken a different direction with reguards in how they handle customers. THe letter that was sent to you is grammatically challenged and sounds more like a rep than someone who handles things on the executive level.
If that fails, could the letter then be used as the basis of a BBB complaint? The underlying issue being the unwillingness to work with them?
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