Verizon - I finally pissed them off!

[Duncanrr]

Or they think they are an administrative agency and that's a term of art.

[Shogun]

Maybe it's a "Peggy" letter!  lol

[Anonymous]

Verizon really are a PITA to try to deal with. I had a wireless account with them for 3 or 4 years and had a perfect payment history. When I lost my job I got behind on that much like my credit cards and they charged off the account. Was only $138 dollars. 

I've since made arrangement & paid off the debit in full to the collections agency, but Verizion keeps hitting my credit report each month with a fresh "C" for collections asnd then added status of "collection account" instead of "paid" even though I paid the full amount due.  Under creditor's statement they committed "pay under a partial payment agreement" which is a bunch of BS. 

I think I will dispute it for that reason alone as I can show my bank statement for the exact amount that shows on my credit report.

Perhaps it might be good to get a public list of addresses at Verizion that we can also letter bomb them to harass them. Maybe if enough people start doing it they will stop trying to screw people that might get in trouble but then make attempts to fix it.

My account was opened in 2006 & was a good customer with no lates until 2010 when I lost my job.

[rkb84]

I am all in for letter bombs..

[annielorie]

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@Shogun wrote:

Maybe it's a "Peggy" letter!  lol

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I want to retweet that!

[Duncanrr]

what's a Peggy letter?

[Booner72]

I've had hell with a collection agency sending me the same thing, nearly. I ended up winning. DONT give up, go over their head, Google "Verizon CEO" and email her/him.

[Duncanrr]

That letter was emailed to the CEO. The "executive relations" team responded to it. I'm going to keep sending and will keep calling as well. Time to go guerrilla style credit repair on them.

[Shogun]

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@Duncanrr wrote:
what's a Peggy letter?

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In reference to the Discover card commercials where the guy in Siberia answers the phone "This is Peggy". 

[Dustink]

Have some phone numbers.

CEO: edited & Email: edited @verizon.com <---He usually won't answer, it usually goes straight to his VM

Executive Customer Service: (212) 321-8700

Network Operations Center: (800) 264-6620 <---Goes straight to a human, be ready when you call.

VZW Subpoenas: (800) 451-5242

Tech Support, tier 1: 800-493-1625

Tech Support, tier 2: 888-233-4813

Network Abuse: 800-770-1779

Activations: 800-417-3849

Agent Hotline: 888-622-0237

Account Investigations: #8899<---Must be dialed from a Verizon phone

Business Solutions: 800-899-4249

Workplace Code Violations Hotline: 800-488-7900

Executive Customer Relations: 800-483-7988

Data Tech Support: 866-788-9387

ESN Change Hotline: 866-376-2464

Asurion (phone insurer): 888-881-2622

EServices: 800-350-2830

Internal IT Support: 866-899-4872

Phone Number Change Hotline: 866-881-7165

Port Verification: 888-866-6907

Roadside Assistance: 877-623-7433

Washington/Baltimore/VA Regional HQ: 240-568-2000

Presidential Appeals: (800) 780-0753