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Contributor
rkb84
Posts: 80
Registered: ‎09-28-2012

Verizon PFD

Ok I have searched previous threads on this and tried all of the suggestions. Talked the Exec relations they pretty much said they made no mistakes so it stays. Tried PFB (just got scalded by everyone how bad a person I was for trying to get it deleted pretty much) no luck. Is there anyone in particular to get in contact with there these days? It is around $400 and I really think if I could just pay and get thes thing gone it will put me up the 13 or so points for my mortgage approval.. so frustrating! 

Moderator
Shogun
Posts: 7,372
Registered: ‎04-15-2011

Re: Verizon PFD

I've never dealt with Verizon.  PFD was the way to go.  I'm just going to bump this back up to see if anyone has a suggestion for dealing with them.


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Valued Contributor
Duncanrr
Posts: 2,500
Registered: ‎06-08-2012

Re: Verizon PFD

Verizon is impossible to deal with. IMHO you will get no where with a PFD with them.


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Moderator
llecs
Posts: 31,458
Registered: ‎08-04-2007

Re: Verizon PFD

Landline or wireless?

Member
todo02
Posts: 5
Registered: ‎07-15-2007

Re: Verizon PFD

I was able to get a verizon wireless account removed. I used the BBB. I was contacted by the executive office and I had a heated discussion with their representative and received a call the next day that the account would be removed if i paid within 30 days.


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Contributor
rkb84
Posts: 80
Registered: ‎09-28-2012

Re: Verizon PFD

It's wireless

Moderator
llecs
Posts: 31,458
Registered: ‎08-04-2007

Re: Verizon PFD

I was successful with a PFD with VZW. Persistence is key.

Contributor
rkb84
Posts: 80
Registered: ‎09-28-2012

Re: Verizon PFD

Thanks. I will keep at it, and go through more people up there in exec relations. Maybe even a BBB dispute as well.
Moderator
llecs
Posts: 31,458
Registered: ‎08-04-2007

Re: Verizon PFD

I sent maybe 100 PFDs over the course of a year. I focused on the addresses on my CR, the address on their website, regulatory addresses, corporate address, regional office addresses, addresses that came back within their letterheads on the rejection letters, addresses provided by their CSRs, fax numbers via their CSRs, and so on. The fellow who accepted the PFD said that they had recorded every letter and that they had approved it after so many requests, and accepted the PFD on the condition that I PIF.


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