So EOS CCA called me this afternoon, and I spoke to them about this debt. They said they do not own the debt, but are merely in charge of collecting for Verizon. They also said because they are not the reporting agency, they cannot guarentee that if I pay, it will be removed. So I called xxx at the EO back and left him a message with the information EOS CCA gave me, and told him that I would like to pay this debt off, but I would like Verizon to remove the charge off information on my credit reports. I'm currently at work, and he did call me back saying "From my understanding it is illegal for us to remove any information completely from your credit report, but it would be updated to a zero balance one paid." I sent him an email in response, saying that it wasn't illegal for businesses to make a goodwill adjustment to a persons credit report in certain circumstances. I then reminded him I was a perfect customer for 4 years who fell on hard times when I lost my job. Sooooooo now I wait for his response....
I'm still going to push for removal, and maybe i'll get on their nerves enough for them to remove it. I need this off my reports!
