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Someone opened an account in my name. I disputed with Verizon and received a letter stating this was indeed fraud and they would be removing from my credit reports. That was 7 months ago and today I get a call from a collection agency stating Verizon reported this account to them a few days ago as still open and I owed almost $700 and had to pay it. Why in the world would Verizon report this account to a CA AFTER they determined it was fraud and I was not liable. Verizon's customer service is a joke! Not sure what to do now. HELP!
@328James wrote:Someone opened an account in my name. I disputed with Verizon and received a letter stating this was indeed fraud and they would be removing from my credit reports. That was 7 months ago and today I get a call from a collection agency stating Verizon reported this account to them a few days ago as still open and I owed almost $700 and had to pay it. Why in the world would Verizon report this account to a CA AFTER they determined it was fraud and I was not liable. Verizon's customer service is a joke! Not sure what to do now. HELP!
ID theft. Make a report. Read FCRA 605B for details on how to handle this.