I sent them the OC letter about a week or more ago, today i receive a letter from them that reads:
"Dear Mr. Customer:
Verizon Wireless has received correspondence regarding your account that purports to be signed by you; however, the letter suggest is may have not been written or signed by you.
Yor privacy is very important to Verizon Wireless, and we take all possible precautions to prevent identity fraud.
We therefore request that if you have any concerns about your Verizon Wireless account, you may contact us directly at 1-800-852-1922.
Verizon will address any concerns you may have promptly and in compliance with our agreement with you and all federal and state laws."
Sincerely,
Verizon Wireless
Should i respond to this letter or send another OC letter and definitely make sure that everything is correct i think i will have my mother signed the envelopes this time or from now on!
Also VZW mentions that the letter they received may have not been signed by my mom...we always type the name and never actually sign it...so i dont know where they are getting that from!
Message Edited by Schoolbuskid on
08-01-2008 10:14 AMMessage Edited by Schoolbuskid on
08-01-2008 10:14 AM
Rebuilding and Reducing Debt, is my game plan.