WOKE UP TO NEW COLLECTION FROM TXU ENERGY ON SETTLED ACCT!!!!!!

[NYSuperdoodle]

That is a nightmare, Baller. I sure how they get that straightened out for you quickly. I wonder how long I'll be looking over my shoulder worried about past stuff popping up? Grrrr.. .good luck and keep us posted. 

[baller4life]

Convergent says they reported correctly to TXU that it was a settled account with $0 bal. Of course, they are passing the buck to TXU saying someone there dropped the ball or "made a human error" as the rep put it. Just waiting now for response to my email from TXU EO. Exhausting.

[baller4life]

No response to emails. But supposedly they are working on it. Clock is ticking before I blow a fuse.

[baller4life]

Just got call from EO that they will be deleting account from credit bureaus and apologized for inconvenience. Emailed deletion letter to me while on phone. AMEX did my AR the SAME day this new CO posted. Ugggghhhhhh. Guess I won't be requesting 61 day cli after all. Will have to wait till they see the CO gone.

[LShawn08]

Nice job B-Girl! Getting it done!

[baller4life]

Thank you. Been a stressful 2 days. I HATE when stuff just pops up.

[Whitneyy]

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@baller4life wrote:

Just got call from EO that they will be deleting account from credit bureaus and apologized for inconvenience. Emailed deletion letter to me while on phone. AMEX did my AR the SAME day this new CO posted. Ugggghhhhhh. Guess I won't be requesting 61 day cli after all. Will have to wait till they see the CO gone.

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Congrats on that, and I KNOW how frustrating that is. Crazy!

[baller4life]

Very frustrating! For future reference, anyone needing help with a TXU CO, ask for the Office of the Seal. That's the name of their EO I guess. Oooohhh fancy. Lmao.

[Anonymous]

Thank you for the info I'm trying to get my TXU paid charge off removed now, but no luck, so I'm going to call back and ask for the Office of the Seal.

[CreditCuriosity]

Thread is locked now as back from 2014.  @Anonymous  if you have a question please feel free to create a new thread as more likely to get responses, etc.  Thanks