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I just received an alert from score watch...not what I was expecting
there was a collection reporting on my CR
I called the Original Company and asked the collection be pulled back and I would pay them the full amount, they agreed and even sent me a letter stating this
My credit report it is now showing the collection account as paid, not removed as was agreed...
I'm not what I should (other than cry)
Any suggestions as to what I should do to get this collection removed?
@belvictoria wrote:I just received an alert from score watch...not what I was expecting
there was a collection reporting on my CR
I called the Original Company and asked the collection be pulled back and I would pay them the full amount, they agreed and even sent me a letter stating this
My credit report it is now showing the collection account as paid, not removed as was agreed...
I'm not what I should (other than cry)
Any suggestions as to what I should do to get this collection removed?
Call the OC and remind them of their deal to have cancelled the collection not just update it to paid, if they refuse then use that letter and file a complaint with the BBB for shoddy business practices on the OC. Most OCs will do what is right once they are reminded of what they put in writing, none of them really wants to deal with the BBB.
Good information! Thank you!