When ALL else Fails.....Here's how I got rid of Cox Communications....

[fishbjc]

When we moved, I called Cox b/c I couldn't locate my final bill.  The CSR gave me the amt and I paid it over the phone, then and there.

Somehow the payment was shorted by $1....and I couldn't prove how this happened, although I believe she may have input it wrong.

I sent Cox a gw.....They said NO

I filed with BBB.....They said NO

I sent email.....They said NO

I took to Social Media....Facebook....they said YES.

Keep trying and when all else fails....try Facebook. 

[NewbieReed]

I will give this a try!  - with Verizon though, but I certainly will do it.

Thanks for putting it out there.

[Epcot]

Now that's interesting! Congrats.