Purely my experience only from speaking with TU today.
Called and spoke to 1st line CS Rep about EE for TL that was due to fall off on 7/16. I specifically said that I have a TL that is due to fall off soon and would he review for an EE. He stood by company line that it wasn't possible to take off and I could dispute if I wanted too. Basically told him no, I did not want to dispute but would prefer to speak with his Supervisor. Supervisor got on the phone and I stated that I have a TL due to come off soon and would like an EE. The Supervisor reviewed the account (be prepared to have last 4 of account TL) and without any hassle said it would be taken off today and I would get a letter in the mail within 5-7 days showing action.
Now for an even better kicker, I asked if he could take same TL off wife's account (I am AU on TL) and he agreed to do that as well. I just had to give her social.
The TLthat was taken care of was a Chase CC showing as Charge-Off (PIF less than total balance)
Typically what I have read on here is TU is very forgivving with EE (6 months out) EX is typically within 3 months and EQ within 1 month (might have EQ & EX backwards).
Just be calm and non-combative, plus don't hesitate to ask for a Supervisor.
