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Call Direct TV and speak with someone in the office of the president. Plead your case. They will get it deleted. I had AFNI tell me they wouldn't delete an account from Dish and once I called Dish directly and plead my case the rep in the office of the president agreed to delete my collection once I paid Dish in full. I did and they deleted it. Same thing with AT&T and it was handled by AFNI as well.
Hi! Could you possibly send me the AFNI contact info you have?
I apologize if this is too old a post - not sure how to approach this...