any success with synchrony bank?

[Anonymous]

Yeah when she first contacted me she said they received my GW letter and was reviewing it and she would get back to me in a few days. Havent heard since. I dont want to bug her but wondering if I should call and ask about an update

[Schoolbuskid]

Kinda the same way verizon has been acting with me...i called today after about 10 days had passed and left a voicemail just following up.. You may have to call, they get busy i'm sure. I also sent an email thanksgiving wishing her a happy thanksgiving, hoping to sweeten her up a bit.

When i initially spoke with her she had made the decision to delete the account, since then its been stalling.

[Onthe27thday]

Thats great news! Could you PM the email as well? Thank you for your help, congrats again!

[Anonymous]

I called and left a message with her today. Hopefully Ill hear some positive feedback in a day or so. 

[Anonymous]

Still no reply even after leaving a message. Any luck on your end?

[Schoolbuskid]

nope, i'm gonna call again today, if no luck i'm gonna ask for another person or maybe even just send another email.

[Anonymous]

Keep me updated as Ill do the same. 

[Emma1137]

Hi and Merry Xmas!  Could you also PM or post the email you used?  I had late pays from last year after 3 years of perfect payments and I can't get them deleted.   I had everythubg on auto pay and moved to China at the end of the payment period.  I apparently owed $10 when I should have been paid-in-full and that $10 didn't get payed until it had been dilenquent for a few months.   I spoke to them back in June and also disputed it on my report but they won't budge.  I had this and a final payment from Springleaf that the same thing happened to:  On-time payments for the entire term and then a stupid error on the final payment and it went late a couple of months before I realized it...   I could kick myself!

[jatneal]

Could you please email the info as well. The CEO email I've been sending to I never receive a response.

[JayMe]

Congrats! Could you please PM me the email as well.  I just replied on another thread on this topic. l I actually have letter on desk to mail, but email would be awesome. Any particular language or tone you used with them? In same boat.. paid off CO.