01-31-2013 12:59 PM
would someone be able to share these contacts with me? I'm looking for someone higher up to correct my account. I have been on a payment plan and they autodebit money each month, well someone at citi changed my due date once as requested and then the next debit was not taken out. Then got a letter the day it was due saying I broke the agreement (had 0% APR and less than 1 year to pay off) Twice I had called and have reference codes stating provong this was adjusted. spoke several times to the forbearance sept and they said it needed review, but shouldn't be a problem. Spoke to another person did this all over again on 1/10/13 and then got a call yesterday stating it was denied 12/31/12 because I never contacted them back. They said they called, no messages. I have no letters, emails from them. Now they kacked my APR to 9.2% and late fees. This isn't even my fault, I held up to my agreement, they didn't, now I have to pay for it?? They told me nothing could be done its too late. I asked for a supervisor and they said they didn't have one. Won't give me any numbers, emails or addresses. I would like to find someone higher up to help rectify this, I plan on paying the account, just want this corrected. Thanks for any advise or help!
01-31-2013 01:13 PM
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.