Hello, I emailed the CEO of the bank for credit one and was denied a goodwill adjustment of my late payments. In addition, they stated they would no longer respond to emails and only by US mail. I made the mistake of still having an open dispute with EQ and I think that's what prompted the denial (thought it was completed). Does anyone have a good contact number or mailing address to ask for a goodwill request? Or try to email again since it's been about a month already. Thanks in advance!