11-30-2011 09:36 AM
Congrat on your deletion. Can u please pm the contact information you used for hsbc.
11-30-2011 04:55 PM
Can you pm the address used for HSBC? Thank you
12-16-2011 04:35 PM
Can I have the address as well?
12-17-2011 08:02 AM
Hello everyone. I just signed up and am trying to get my credit back in order. Could someone please pm me the address you mailed the GW letter to as well.
12-17-2011 11:20 AM
I just recently had success with HSBC too. I sent 9 letters and 1 email (I admit, I went a little overboard, but it worked!). I also called the 800 number for customer service that I found online.
I send 2 letters to the general address (452 5th Avenue, New York, NY 10118) and addressed those to "To Whom It May Concern". I then sent a letter to 2 different CEO's at 2 different addresses. I don't even know if they are CEO's of the credit side, or the banking side, or I HAVE NO IDEA. I just gave it a try. And then I sent letters to 4 different "Department Managers" at the same address. Again, no idea if they even have anything to do with credit cards.
After sending the letters in I decided to just try calling in for a GW. Lower level CSR was not able to locate my account. Had no record of my name, address, card number, social, etc. Was escalated to Executive Office and they were to investigate and get back to me with an answer on my request for GW.
I did all of this on/around November 10th.
A few days go by and I decide to call the 800# again, ask them to locate my account, and they can't. I then asked them why they are reporting to the CRA's if they have no record of my account. Transferred a few times, spoke to someone to told me to fax over some info (name, social, address) and copies of my CR's and they would investigate. Waited a week and then disputed with the CRA's, selecting the "Creditor agreed to remove."
Fast forward to 12/15. Receive a letter in the mail from the Executive Office CSR who was helping me. Basic stock letter.. We are reporting correctly. We will do this for 7 years. blah blah blah. I log on to my TransUnion dispute thing and it says HSBC was DELETED! Checked my other disputes and they are still pending.
I don't know what it was, or if HSBC really messed up and can't find this account, but the combination of letters, phone calls, faxes, and disputes worked!
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.