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I wouldn't, it limits what you can do.
Do all disputes in writing via CMRRR.
Sorry im out of the loop. How does doing it on line limit you?
Cheryl
I would never, ever file any dispute wth a CRA on-line. EVER.
And here is why.
The dispute process under FCRA 611(a) requires, under 611(a)(2)(B). that the the CRA must forward "all relevant information regarding the dispute" to the crediitor. If you file on-line, it limits the supporting documention you can provide.
Do it , in writing, with full initial documentation.
Depends what the dispute is. If you have documentation, then do it in writing.