@Anonymous wrote:
@Anonymous wrote:
I had a 39 month auto lease with INFINITI (NISSAN)
I ENROLLED in autopay from day one.
5 months into the lease the local tax rate switched from 7.5% to 8%.
All the lease payments up to 37 months still went through cause the dates i had the lease amounts debited from my checking acct covered it accordingly.
Suddenly 3 weeks before my last payment i received a letter saying my payment was late.
And the customer service rep explained to me the above.
Now i just got my 3 bureau credit report and all of them are saying month 38 and 39 were seriously delinquent.
They never tried to contact me or anything..
What can i do
if I were in your shoes I'd attempt a goodwill letter. I'd take full responsibility for not checking the account and I'd tell them exactly what you said above and ask them for a goodwill removal of the lates. I'd also add a line or two about how I intend to make sure I don't make the same mistake again. They'll say yes or no. Keep trying until you get them removed. Welcome to the forum.
I agree with PDXgigi - type the letter and mail it off to Infiniti with the address from the credit report.
It is always considered better form to write out a letter, and in your best interests to mail it CMRRR with the registration number from the Post Office included on the letter, verifying you mailed it off to them and you are serious about communicating your message to them.
If it isnt successful this time, try again in 2 or 3 months.
Keep any correspondence from them and you can use it in case you need to apply for other auto financing to help explain two lates.
HTH
