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get it in writing before you pay DO NOT take their word for it.
Yes, it is perfectly fine to accept a verbal agreement. Its just as binding LEGALLY as a written agreement is. You are free to record their calls as proof if you wish.
@Anonymous wrote:
Some states, though, have laws that require that both (or all) parties on the line consent to the recording of the call. The confusion arises in the law when a person in a one-party consent state, like Texas, is talking to a person in a two-party consent state. Via Google
Does not matter in this case. They are already recording the call - that is implied consent to for you to record the call as well. No notification or permission is needed even in two party consent states if the party on the other end has already notified you they are recording the call.